Customer support agents
An agent on the channel your customers already message, answering from your real data — stock, prices, opening hours — and handing anything that isn't a straight fact to a person.
- WhatsApp, Instagram and the website, in your customer's language
- Replies at midnight, in seconds, without inventing an answer
- Escalates to a human with the conversation attached
- Every question logged, so you learn what people actually ask
Replaces: the enquiry answered six hours late